Our people, make the difference!
We live and breathe what we do, we’re enthusiastic and take pride in doing the best work we can.
INVESTING IN EDUCATION
We believe that investing in product knowledge training for our staff results in a better experience for our customers. Knowledgeable staff will come up with solutions. We have professional videographers on staff that create product knowledge videos for us to share with our staff and our customers via our own YouTube channel.
OUR OUTSIDE SALES TEAM
Consistency and reliability, our outside sales team strives to see you in-person on a regular schedule to maintain and enhance our relationship with you. This team is out on the road to bring you value through problem-solving, a deep understanding of our catalogue and communicating specials and promotions that can save you money.
Our Delivery Team
Our delivery drivers in many cases are the “face” of Gregg Distributors. Professional, courteous, and reliable. We are very proud to be able to offer delivery service with such a dependable group of people!
OUR HOSE SHOP
Hose and fittings are a huge part of our business. We have the knowledge, expertise, and inventory to solve your problem and as a result consider ourselves to be the largest hose and fitting specialists in Western Canada. We are true ‘hosers’! On top of being able to assemble a vast array of hoses (hydraulic, tank truck, slinky, fuel, brake lines, BOP, high-pressure Kelly hoses, etc.) we can also pressure test your hoses with our sophisticated testing equipment.
OUR CUSTOMER SERVICE TEAM
Our IT department, accounting department, clerical and purchasing department, our A/R staff, and senior managers are among those that all play a part to ensure that customer service demands are met. When it comes down to it, the most important part of our business is serving our customer and ensuring that their orders get shipped on time. This means that many of our staff leave their primary jobs to ensure we follow through on our promise to provide you the best customer service in the industry.
Our Order Desk
When you call any of our locations you will always reach our order desk. A real "living and breathing" person will answer the phone! We know how valauble you time is and having to listen to endless menus to reach the right person just costs you time. We have years of experience on our order desk and are ready to find solution to your problem as soon as we pick up the phone to take your call.